This session will cover:
- Different types of tasks in eSAFE (call back tasks, steps, referral reviews)
- Monitoring upcoming/overdue tasks (list views, filters, dashboards)
- Working with tasks assigned to a group of users (queues)
This webinar is aimed at all eSAFE users.
(note eSAFE is a customized version of Saleforce for those working in the Domestic Violence Services. This webinar is only suitable for those using eSafe)