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Community Resources

eSafe was created by Enclude for the Domestic Violence sector. Developed in collaboration with Quality Matters, Safe Ireland and 16 Irish Domestic Violence services, it was designed based on sectoral best practice.

We are pleased to make the resources below available for all eSafe users.

eSafe User Guides

eSafe User Guides – for all users

  1. Introduction to eSafe and System Navigation
  2. Enquiries and Transfer to Client File
  3. Referrals
  4. Interventions
  5. Refuge and Safe House
  6. Initial and Full Assessment
  7. Safety Planning and Support Planning
  8. Court Orders and Court Accompaniments
  9. Group Work
  10. Child Specific Work
  11. Consent to Share Information
  12. Complaints, Accidents/Incidents, Refusal of Medical Treatment
  13. Reports
  14. Changing File Names
  15. Recording Multiple Abusers
  16. Multi-client Meetings
  17. Training and Awareness

eSafe User Guides – for System Administrators

  1. User Set Up
  2. Programme, Queues and Location Set Up
  3. Scheduling a Weekly Data Export
  4. Resetting Passwords
  5. Multi Factor Authentication – webinar slides
  6. Multi Factor Authentication – how to turn it on
  7. Multi Factor Authentication – guide for end users
  8. Recycle Bin – retrieving accidentally deleted records
  9. Editing the Home Page Dashboard
  10. Prevent a standard user from deleting records
  11. Updating picklists (Outcome of Refuge Request example)
  12. How to Switch on Enhanced Domains (Video)
  13. Using the Data Quality Dashboard
  14. File Audit – examples of records and indicators
  15. Record Alerts – Add on package
  16. How to remove ‘Topics not to be discussed’ field

Other Resources

  1. eSafe Guide to System Terms and Sections
  2. Dealing with Refuge requests flowchart
  3. Quick guide to eSafe security features
  4. Early implementation phase feedback procedure
  5. Support Plan Objectives for eSafe users slides

eSafe Training

View our upcoming training schedule

eSafe Videos

  1. Introduction to Groupwork
  2. Duplicate Management
  3. TUSLA weekly reports dashboard
  4. Data Quality Webinar May 2024 Part 1
  5. Data Quality Webinar May 2024 Part 2

eSafe New Releases

We continue working with domestic violence services on improving eSafe. Click here to find out what’s new in each package release.

eSafe Forms

These are the paper form templates which can be used alongside eSafe.

  1. New Enquiry
  2. Contact form
  3. Internal Referral
  4. Full Assessment
  5. Initial Assessment
  6. Support Plan Objectives
  7. Court Order
  8. New Accident or Incident
  9. Complaint
  10. Consent to share information

Find out more

eSafe was designed, and continues to be developed, specifically for the Irish Domestic Violence sector, hand-in-hand with the sector. Contact us to find out more.

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