14 DECEMBER 2017

Basic Admin 1.30pm-5pm

Basic Systems Administration Training is a must for all Salesforce Systems Admins. It addresses the various means of accessing your data quickly as well as basic modifications to your system to allow you capture and use the data you need, along with tips and tricks and the basics of System Maintenance.

Introduction and Terminology – the basic building blocks of Salesforce
Managing User Accounts, Login Issues
New Fields, Editing Picklists and Layouts
How to get information out of the system quickly –
List Views, Filtering, Inline editing
Introduction to Reporting, Types of reports, Filtering, Grouping
Exporting to Excel
(time allowing) – Introduction to Charts

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